App / Sports
These Terms & Conditions set out the rules that govern your account on dhonni88, including how you access the platform, how transactions are processed through routes like bKash and Nagad, and what both you and we are responsible for. Access and eligibility depend on your local law and the eligible regions we serve.
By opening an account on dhonni88, you confirm that you have read these Terms & Conditions and accept them in full. They apply each time you log in, make a deposit or withdrawal, or interact with any part of the platform — including the game lobby, the sportsbook, and the account wallet area. We may update these terms when our services, payment configurations or applicable requirements change. When that happens, we post a revised version at this address and note the effective date at the top of the page. Continuing to use your account after a revision means you accept the updated terms. If you do not accept a change, you should stop using the account and contact support to request closure. Your payment activity — whether through bKash, Nagad, Rocket or Bank Transfer — is subject to the transaction conditions described in the payments section of your account settings, as well as these Terms. Where any conflict arises between a specific payment instruction shown in your account and a general clause here, the specific instruction applies. We encourage you to save or print a copy of the current version for your own records.
Not every part of your experience sits under the same rule. Understanding the scope of these Terms & Conditions helps you know exactly where they apply and where a separate policy or third-party agreement takes over.
Creating, verifying and using your dhonni88 account falls fully inside these Terms. This includes login credentials, identity steps shown at registration, session behaviour and account suspension or closure procedures as described in your account settings.
Deposits and withdrawals processed through bKash, Nagad, Rocket or Bank Transfer are covered by these Terms along with the specific limits and verification instructions visible inside your account wallet. We do not control processing timelines at the payment provider's end.
Game titles available in the lobby — including content from Joker, Habanero, PlayStar and Spadegaming — are subject to these Terms for the purposes of fair use. Specific game rules displayed inside each title are set by the studio and sit alongside these Terms, not beneath them.
External services linked from or integrated with the platform — including payment processors and game studios — operate under their own terms. We are not liable for the terms, conduct or decisions of those third parties. You should review their policies separately.
These Terms & Conditions are not one-directional. You have practical actions available to you at any point. If you believe the information held on your account is incorrect — your registered mobile number, your preferred payment method between bKash or Nagad, or your contact details — you can update those directly inside the account settings page. Transaction records for deposits and withdrawals are accessible from the transaction history section of your wallet, and you can request a written summary by contacting support. If you want to raise a question about how a specific clause applies to your account, our support team is the right starting point; they can escalate unresolved questions to the relevant internal team. You may also request account closure at any time by submitting a written request through the contact route published on the support page. Closure requests are processed in line with the steps set out there. These rights do not override legal obligations we hold under applicable requirements, but we aim to handle every request clearly and without unnecessary delay.
Open the wallet section of your account to see a full history of deposits and withdrawals, including the payment method used — bKash, Nagad, Rocket or Bank Transfer — and the status of each transaction.
Information such as your registered contact number or preferred payment route can be updated from the account settings page. Some changes may require identity verification as shown in the on-screen instructions.
If a specific clause is unclear or you want to understand how it applies to your situation, contact support using the routes listed on our support page. Describe the clause and your question; the team will respond through the same channel.
You may close your account at any time. Submit your request through the published support contact route. We will confirm receipt and walk you through the steps, including any open transaction handling required before closure is complete.
If any part of these Terms & Conditions raises a question you cannot resolve by reading the policy page, use one of the contact routes below. We keep the support page current with the channels that are actually open — do not rely on routes not listed there.
Start a chat from the support page inside your account. Describe your Terms-related question clearly so the agent can route it correctly without needing to ask for clarification.
Send a written query to the email address published on our contact page. Include your registered account identifier and the specific clause or transaction you are asking about to help us respond accurately.
The help section inside your account contains answers to common Terms questions around transactions, closures and eligibility. Check there first — it is the fastest way to find a published answer without waiting for a reply.
Responsible account management sits at the centre of these Terms & Conditions. We describe below how we approach data handling, cookies, account security and retention so you know what to expect from us.
We hold account data — including your registered contact details and transaction history — only for as long as needed to operate your account and meet applicable requirements. You can request a summary of the data held on your account through the support contact route published on the support page.
We use cookies to keep your session active and to remember account preferences such as your selected language or last-used payment method. The cookie notice displayed when you first visit the site explains the categories in use and how to adjust your browser settings if you prefer.
Your account credentials are your responsibility to keep secure. We do not ask for your password through chat or email. If you suspect unauthorised access, change your password immediately from the security section of your account and contact support through the route shown on the support page.
To request a correction to personal data, an update to a payment route such as switching between bKash and Nagad, or a formal account change not available through self-service settings, contact us in writing using the email route on our contact page and identify the specific change you need.
These are the questions we hear most about the Terms & Conditions. If your question is not covered here, use the support routes listed above.
They take effect the moment you complete account registration on dhonni88. By submitting the registration form, you confirm that you have read and accepted the current version of these Terms. If the Terms change after that, the revised version applies from its posted effective date.
Yes. Deposits and withdrawals processed through bKash, Nagad, Rocket or Bank Transfer fall within the scope of these Terms. The specific limits and steps for each payment route are shown inside your account wallet; those instructions work alongside these Terms, not separately from them.
If we post a revised version and you do not wish to accept the changes, stop using your account and contact support to request closure. Continuing to log in or make transactions after the effective date of a revision is taken as acceptance of the updated Terms.
Yes. The current version of the Terms & Conditions is always available at this page address. You can save the page or print it from your browser at any time. If you need a formatted copy for a specific purpose, contact support through the email route on our contact page.
Open the transaction history in your account wallet and locate the specific entry. If the details look incorrect, contact support with the transaction reference shown there. Provide the date, amount and payment method — for example bKash or Nagad — so we can check the record accurately.
Yes. Access and eligibility depend on your local law and the eligible regions we serve. These Terms do not override local legal requirements. If access is restricted in your region under applicable law, the Terms do not confer any right of access beyond what local law permits.